Return & Refund Policy

Returns

For hygiene and safety reasons, opened or used skincare products cannot be returned unless defective or damaged upon arrival.

Damaged Items

Please notify us within 7 days of delivery if your order arrives damaged.

Photos of the damaged product and packaging may be required.

Unopened Products

Unopened products may be returned within 30 days of delivery.

Products must be:

  • unused
  • unopened
  • in original packaging
  • in resalable condition

Shipping charges are non-refundable unless the return results from our error.


Shipping Policy

Orders are typically processed within 1–3 business days.

Delivery estimates are not guarantees.

VeraBeau is not responsible for delays caused by:

  • weather
  • carrier delays
  • customs
  • incorrect shipping information

Risk of loss transfers to the customer once the carrier confirms delivery.


Privacy Policy (Summary)

We respect your privacy.

Information we collect may include:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Telephone number
  • Purchase history

Information is used solely to:

  • fulfill orders
  • improve customer experience
  • communicate regarding purchases
  • comply with legal obligations

We do not sell your personal information.


Website Disclaimer

This website is provided "as is."

VeraBeau makes no warranties regarding uninterrupted operation, accuracy, completeness, or availability of the website.


Copyright Notice

© VeraBeau Beauty Distribution, LLC. All Rights Reserved.